1. Introduction

Welcome to Prulenta Casino Hotel's Privacy Policy. This document outlines how we collect, use, and protect your personal information when you visit our casino hotel, use our services, or interact with our website.

At Prulenta Casino Hotel, we are committed to protecting your privacy and ensuring the security of your personal data. We understand the importance of privacy in the casino hotel industry and have implemented comprehensive measures to safeguard your information.

2. Information We Collect

When you visit our casino hotel or use our services, we may collect the following types of information:

2.1 Personal Information

• Name, address, email address, and phone number
• Date of birth and government-issued identification (for regulatory compliance)
• Payment information
• Loyalty program participation details
• Preferences and interests related to your stay at our casino hotel

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Pages visited on our website
• Time spent at our casino hotel facilities
• Gaming preferences and history (for registered guests)

3. How We Use Your Information

We use the information collected for the following purposes:

• Process reservations and accommodate your stay at our casino hotel
• Provide personalized services and experiences
• Manage your loyalty program membership
• Comply with legal and regulatory requirements applicable to casino hotel operations
• Send promotional offers and updates about our casino hotel (with your consent)
• Improve our services and enhance the casino hotel experience
• Detect and prevent fraudulent activities

4. Information Sharing and Disclosure

Prulenta Casino Hotel may share your information with:

• Service providers who assist in operating our casino hotel
• Financial institutions to process payments
• Regulatory authorities as required by law
• Business partners (only with your explicit consent)

We do not sell your personal information to third parties under any circumstances.

5. Data Security

Prulenta Casino Hotel implements robust security measures to protect your information, including:

• Encryption of sensitive data
• Secure access controls
• Regular security assessments
• Staff training on data protection
• Physical security measures throughout our casino hotel property

6. Your Rights

As our valued guest at Prulenta Casino Hotel, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience at our casino hotel website. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

8. Changes to This Policy

Prulenta Casino Hotel may update this Privacy Policy periodically. We encourage you to review it regularly. Significant changes will be communicated through our website or via email to our casino hotel guests.

9. Contact Us

If you have questions about this Privacy Policy or how Prulenta Casino Hotel handles your personal information, please contact us at: